Tech & Innovation

Unlock the Power of Jasion App: 2026 Updates For Smarter Ride

by Olivia lin

New to the Jasion Ride App? You’re in the right place. This guide walks you through how to download the Jasion Ride App, create an account, connect your Jasion ebike via Bluetooth, and get your first ride recorded—plus a quick FAQ if anything doesn’t work the first time.

Quick Start: Get Riding in 5 Minutes

  1. Download the app: search “Jasion Ride” in the iOS App Store or Google Play.
  2. Create an account with your email (ideally the email used for your order).
  3. Turn on Bluetooth and allow required permissions (Bluetooth / Location if prompted).
  4. Power on your ebike and keep your phone close to the display.
  5. Connect the bike in the app, then check basic settings and start your first ride record.

What Is the Jasion Ride App?

The Jasion Ride App puts key ebike controls and ride insights on your phone. You can customize settings, tune performance (on supported models), record trips, and join the Jasion community.

Jasion Ride App overview screen on a smartphone

Step 1: How to Download the Jasion Ride App

On Android or iOS, open your app store and search for “Jasion Ride”. Download the app for free.

Tip: Use the same email you used for your ebike order. It can make support and order verification easier if you ever need help.

Step 2: Create Your Account and Prepare Your Phone

  • Sign up with your email address and finish verification (if prompted).
  • Enable Bluetooth on your phone.
  • Allow permissions the app requests (Bluetooth / Nearby devices, and sometimes Location on Android).

Why permissions matter: On many phones, Bluetooth scanning requires permission approval—especially on newer Android versions.

Step 3: Connect Your Jasion Ebike to the App (Bluetooth Pairing)

Connecting your bike is usually quick. Follow these steps:

  1. Turn on your ebike and keep it nearby (within 1–3 meters / 3–10 ft).
  2. Open the Jasion Ride App and go to the bike connection/linking section.
  3. Scan and select your bike when it appears.
  4. Confirm the connection in the app. If it asks you to reboot the display, do so once and retry.

If you don’t see your bike: jump to the FAQ section below (common fixes usually take under a minute).

Step 4: Set Up Your Bike Settings (Recommended for New Users)

Once connected, start with simple settings first. These are the most common “first-day” adjustments.

Check Your Bike Settings

Bike settings page in the Jasion Ride App showing backlight and personalization options
  1. LCD Backlight: Default is Light. You can change it to Dark or Normal.
  2. Personalization Setting:
    • On: App settings overwrite your bike’s LCD display settings. Reboot the display to apply changes.
    • Off: Your LCD display settings take priority and can overwrite app settings.
  3. Trip Distance Reset: Resets the current trip mileage (total mileage / ODO won’t be cleared).
  4. Default Settings: Available only after the bike is linked. Restores bike and display settings to factory defaults.

Step 5: Start Your First Trip Record

During your ride, the app can display key data such as trip distance, ride time, and battery level. After each ride, you can review stats like average speed, and save or share a trip summary.

Trip record and sharing screen in the Jasion Ride App

Optional: Tune Performance Settings (Model Dependent)

The Jasion Ride App may provide performance options such as speed units, top speed caps, throttle limiter, and PAS settings.

Note: Not all models support every feature listed below—availability depends on your ebike model.

In-app tuning options for speed and PAS settings in the Jasion Ride App
  1. Speed Unit: Default is mph. You can switch to km/h.
  2. User Top Speed: Set a maximum speed cap for both throttle and PAS so riding stays within your preferred limit.
  3. Throttle Speed Limiter:
    • Off: You may reach top speed with throttle-only mode.
    • On: Throttle-only speed is limited to match PAS top speed.
  4. PAS Level: Typically 0–5. At Level 0, the bike rides like a normal bike without assist.
  5. PAS Level Speed Limiter: Set max speed per PAS level (except Level 0). Lower levels can’t exceed higher levels, and the highest level can’t exceed User Top Speed.
  6. PAS Sensitivity: Often ranges from High (0) to Low (3). Higher sensitivity feels more responsive; lower sensitivity feels smoother.

Community: Medals and Rankings

Mileage Medals are awarded based on total distance (for example, 5 km, 50 km, and 100 km). Activity Medals are based on app usage and active days, independent of ride data.

Rankings are usually grouped into weekly, monthly, and total mileage. You can view your own ranking and see top riders in each category.

Jasion community medals and rankings interface in the app

Prefer a video walkthrough?

If you’d rather follow along on-screen, watch the video below. It walks through the same steps in this guide: app download, account setup, Bluetooth pairing, key settings, and how to start recording rides. After watching, come back here to use the FAQ if anything doesn’t work the first time.

Tip: If you’re stuck during pairing, scroll down to FAQ: Common Setup Issues (Fast Fixes) for the fastest troubleshooting steps.

Firmware Updates (OTA Upgrades)

To keep your experience smooth and up to date, the app may receive regular OTA upgrades. If you see an upgrade prompt, follow the on-screen steps to complete the update.

Firmware update prompt in the Jasion Ride App

FAQ: Common Setup Issues (Fast Fixes)

I can’t find my bike in the app. What should I do?

Make sure the ebike is powered on and your phone is within 1–3 meters (3–10 ft). Turn Bluetooth off and on, then reopen the app. Approve Bluetooth/Nearby devices permissions (and Location on some Android phones). Restart your phone and reboot the bike display once, then try again.

The app connects, but my settings don’t take effect.

Check Personalization Setting. If it’s Off, the bike’s LCD settings may override the app. After changing settings, reboot the display if prompted.

Do all Jasion models support every app feature?

No. Some settings (especially performance tuning) depend on the model. If you don’t see a feature in your app, your bike may not support it.

Summary

The Jasion Ride App helps new riders get set up quickly: download the app, create your account, connect your ebike, and start recording rides. Once you’re comfortable, explore optional tuning and community features. If you have any questions during setup, our customer service team is ready to help.

12 comments

    • Kenneth Patterson
    • December 7, 2025 at 8:52 am

    Will anybody be monitoring email anytime soon, so as people can actually register the app with a code supposedly sent once requested.

    • david
    • December 4, 2025 at 9:22 am

    LaRay Petersoon ik

    • Jerry Reff
    • November 5, 2025 at 8:51 pm

    Does the app work with the EB5 Roamer? If not, will it be in the future? If not, why not?

    • Ann Elgersma
    • November 1, 2025 at 2:29 pm

    What two ebikes does your app support?

    • George Sconyers
    • August 20, 2025 at 4:22 pm

    Please include the supported bikes list above or on the app download page before you anger a lot of your customers that spend the time to install and register only to find out the app only supports 2 of your numerous bike models (as of 8/20/2025).

Leave a comment

Please note, comments need to be approved before they are published.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.